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BMC Remedy ITSM Engineer – IT Operations (f/m/d)

Our client is looking for a dedicated, passionate software engineer to join. As software engineer you will be working on the BMC Remedy ITSM application. If you have fun with software engineering and related operational topics and if you want to be part of a highly motivated team we are looking forward to your application



  • Development of new interfaces in BMC Remedy ITSM to different kind of applications (e.g. Jira) via different kind of technologies (SOAP, Rest, …), Developer Studio and TrueSight Orchestration (formerly BMC Atrium Orchestration).
  • Adaption and support of existing interfaces.
  • Enhancing of existing workflows and GUIs.
  • Clarification and discussion about requirements with the product owner and other stakeholders.
  • Resolving of critical production issues and bug fixing.
  • On-call support for the application.
  • Ongoing optimization of the code base by doing code reviews and other quality-improving activities.
  • Contribution to the agile mindset of the company upholding the values of commitment, courage, respect, focus, and openness at all times.



  • Technical background in software engineering or similar disciplines and/or several years of experience.
  • Practical experience with Remedy TrueSight Orchestration (formerly BMC Atrium Orchestrator) and Developer Studio.
  • ITIL Know-how.
  • High degree of understanding good code quality, analytical thinking and willingness to learn.
  • Good communication skills and the ability to work in a passionate team.
  • Fun with software engineering and operations.
  • Open, pro-active and flexible personality.
  • Good spoken and written English skills. German an advantage, but not a must.
  • Experience with Atlassian Tool Suite (Jira, Confluence) an advantage, but not a must.



  • Salary: starting at € 3.500,- gross / month, over-payment based on qualification and experience, equivalent offered for contractors (declaration according to §9. Abs. 2 Equal Treatment Act)
  • Start: asap
  • Location: Vienna 
  • Working time: full-time


About us

We are experts for the recruitment and provision of highly qualified IT specialists and one of the leading IT recruitment agencies on the Austrian market. 
Since 20 years we have been delivering IT experts for various positions and projects. We greatly value the idea of seeing everyone we deal with as individuals.


Apply now

If you are interested in working in a highly motivated team, learning fast and adapting quickly, we are looking forward to receiving your application!

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Ihr Ansprechpartner

Herr Leonidas Moissidis
Human Relations & IT-Recruiting Manager


iTEC Informationssysteme AG
+43 1 786 49 27 - 0

Kununu hat uns mit den Siegeln "TOP COMPANY" und "OPEN COMPANY" ausgezeichnet. Diese Anerkennung freut uns sehr, da wir sie als Bestätigung verstehen, dass Bewerberinnen und Bewerber ihre Begegnung mit der iTEC Informationssysteme AG als angenehm und professionell erleben.